1. Gain a comprehensive understanding of the characteristics, functionalities, and applications of the company's products to effectively promote and sell them, develop and follow up with potential customers, and achieve set sales targets.
2. Conduct regular customer visits, gather customer information through various channels, establish detailed customer profiles, screen and optimize these profiles to convert them into effective clients.
3. Gain deep insights into customer needs to provide optimal product solutions, thereby facilitating transactions.
4. Maintain strong relationships with existing customers to drive order growth.
5. Evaluate the creditworthiness and performance capabilities of customers, particularly high-risk ones, to ensure timely payments.
6. Submit required work plans and reports, such as the Weekly Sales Work Report.
7. Address customer complaints by tracking progress and informing customers of resolutions.
8. Collect market and industry information to stay abreast of market trends and competitor activities, providing constructive suggestions for the company’s strategic development.
9. Gather and provide feedback on product information, promptly relay customer opinions to the technical team to promote product improvements and enhance competitiveness.
10. Collaborate and coordinate with teams to facilitate product promotion and technical support, resolve customer issues, and improve overall customer satisfaction.
1. A bachelor's degree in chemistry, international trade, or related fields, with 2-3 years of experience in sales of cosmetic raw materials.
2. Possessing solid knowledge and skills in sales as well as a thorough understanding of the daily chemical industry.
3. Excellent communication and interpersonal skills, strong team spirit, customer service awareness, and a capacity for continuous learning.
4. Proficient in using Office software and possessing strong market analysis and judgment capabilities.
1. Based on the company's marketing direction/strategy, develop marketing plans and lead follow-up implementation, regularly report progress;
2. Responsible for formulating marketing strategies for major clients, allocating resources reasonably, executing, supervising, and promoting projects;
3. Timely and effectively follow up on customer needs, clarify the follow-up direction of key customers, and organize activities that are beneficial to sales;
4. Actively expand network, explore leading enterprises in the industry, do a good job in public relations, and maintain good customer relationships;
5. Collect market information, provide feedback on competitor market activities and their impact;
6. Pay attention to market trends, actively organize online and offline product promotion activities according to company requirements, and accurately convey product information;
7. Scientifically manage customers and fully tap into their potential.
1. Graduated from a major in Fine Chemical/Marketing or related fields, with a bachelor's degree or above; English proficiency level at CET-4 or above, familiar with business processes;
2. Have a background in working as a raw material supplier for multinational companies in the daily chemical industry, or having relevant experience serving as a major brand manufacturer for multinational companies in daily chemical industry, with relevant customer resources and relationships;
3. Have excellent communication and coordination skills, strong ability to withstand pressure;
4. Have Outgoing personality, proactive and hardworking, with a team spirit and strong market awareness;
5. Proficient in English listening, speaking, reading, and writing, able to operate office software proficiently.